Are you an owner,
renter, buyer or seller? Always

For the run-of-the-mill technical issues, we’ll employ a punctual analysis, we’ll present the intervention plan and estimated costs (work estimate). The intervention will take place only after we receive the owner’s approval. The only situations where we will proceed without the owner’s approval, deal with technical difficulties which require emergency interventions. This way we limit possible collateral damage.

Any maintenance intervention, repairs, or replacement of goods are carried out at the expense of the landlord if they occur due to normal wear and tear, reaching the maximum lifespan of use, or damages caused by potential hidden defects of the property. The costs of repairs or replacement of goods caused by the fault of the tenant will be fully borne by them.

Kastel Estate, through the KPM Collect package included in the Property Management service, collects rents and utilities through a dedicated collector account exclusively for management activities. The rent is transferred to the owner’s account, while the utilities are transferred to the accounts of service providers.

Repairs, maintenance, the purchase of furniture, appliances, plumbing fixtures, electrical items, etc., are fully managed by Kastel Estate following approvals received from the owner.

All payments made on behalf of the owner (repairs, maintenance, purchases, management fees, local taxes, and fees, etc.) can be directly handled by Kastel Estate through KPM Collect (the collector account). These expenses will be covered either from the existing balance of collected rents or through a bank transfer if the balance is insufficient.

The Kastel Estate management system offers a high level of security for the owner. Alongside the rent, the tenant pays a fixed monthly amount in advance, from which payments to service providers are made. The amounts paid are monitored and periodically reconciled, thus avoiding the uncontrolled accumulation of utility debts.

Periodic property inspections are conducted by the Kastel Estate team, following which you will receive a visit report accompanied by a set of photographs reflecting the current condition of the property.

The lease agreement is signed between the Landlord (the rightful owner of the leased property) and the Tenant (the individual(s) actually residing in the property). Kastel Estate provides free support for the preparation and submission of income statements, including accounting management (depending on the chosen package) for individuals with more than 5 rented properties or legal entities.

Upon signing the property management contract, you will receive an individual management link where you can access real-time detailed information regarding your balance accrued from rental income, its transfers, and all approved and executed expenses associated with your account.

Payment in installments is possible exclusively for property owners who have active property management contracts for at least 6 months without interruptions, and rental collections are conducted through KPM Collect (collector account).